My Insurance Broker

Director of Operations in Insurance

📍 Location
area e (thornhill), bc
⏰ Job Type
Full-time
📅 Posted
June 10, 2026
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Job Description

Elevate your career with My Insurance Broker as the Director of Personal Lines Operations in Thornhill, Ontario. This full-time role demands expertise in operational efficiency and underwriting compliance.
In this senior leadership position, you will oversee underwriting processes, policy issuance, and claims handling, ensuring adherence to company standards and regulations. You will lead a team focused on operational excellence while collaborating with brokers and internal teams. Your dynamic leadership and in-depth knowledge of insurance principles will drive significant process improvements and enhance customer satisfaction.
Key Responsibilities:
• Oversee underwriting and claim processing efficiency
• Ensure timely and accurate policy issuance
• Foster partnerships with underwriting teams and brokers
• Identify operational inefficiencies and implement improvements
• Design targeted training programs for staff
Requirements:
• Minimum 5 years in general ins...

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