Dialogue Technologies Inc.
Director of Operations at Dialogue
Job Description
Lead transformative health initiatives as the Director of Operations at Dialogue, Canada's premier virtual care provider. Drive strategic execution in clinical services while fostering a high-performance culture.
In this vital role, you will oversee a large team of clinical mental health professionals, reporting to the VP of Mental Health Operations. With a strong focus on performance management and operational excellence, you'll implement strategies to streamline services and enhance member experiences. Your leadership will shape workforce planning and engagement efforts within a collaborative environment.
Key Responsibilities:
• Lead a team of managers and clinicians
• Drive performance management and accountability
• Develop workforce engagement and retention strategies
• Monitor KPIs for operational success
• Collaborate across departments for service enhancements
Requirements:
• 10–15 years in operations or service delivery
• 5+ years in senior leader...
In this vital role, you will oversee a large team of clinical mental health professionals, reporting to the VP of Mental Health Operations. With a strong focus on performance management and operational excellence, you'll implement strategies to streamline services and enhance member experiences. Your leadership will shape workforce planning and engagement efforts within a collaborative environment.
Key Responsibilities:
• Lead a team of managers and clinicians
• Drive performance management and accountability
• Develop workforce engagement and retention strategies
• Monitor KPIs for operational success
• Collaborate across departments for service enhancements
Requirements:
• 10–15 years in operations or service delivery
• 5+ years in senior leader...