Fallsview Casino Resort
Director of IT Operations at Niagara Casinos
Job Description
Elevate IT infrastructure as the Director of IT Operations at Niagara Casinos. Manage cloud services, improve operational efficiency, and ensure reliability across systems within a full-time role.
This full-time position focuses on delivering stable and high-performing IT services. You will oversee daily operations of critical systems including networks, servers, and user services while leading initiatives for continuous improvement. Your leadership will be instrumental in fostering a performance-driven culture in IT.
Key Responsibilities:
• Manage cloud platforms, servers, and firewalls efficiently
• Collaborate on IT strategic planning with leadership
• Oversee IT service management processes aligned to ITIL
• Optimize IT helpdesk for improved service delivery
• Monitor service levels and key performance metrics
Requirements:
• University degree in Information Technology
• 8 years of IT management experience required
• Expertise in Windows Server and ...
This full-time position focuses on delivering stable and high-performing IT services. You will oversee daily operations of critical systems including networks, servers, and user services while leading initiatives for continuous improvement. Your leadership will be instrumental in fostering a performance-driven culture in IT.
Key Responsibilities:
• Manage cloud platforms, servers, and firewalls efficiently
• Collaborate on IT strategic planning with leadership
• Oversee IT service management processes aligned to ITIL
• Optimize IT helpdesk for improved service delivery
• Monitor service levels and key performance metrics
Requirements:
• University degree in Information Technology
• 8 years of IT management experience required
• Expertise in Windows Server and ...