Director of CX Service Excellence
Job Description
As you contemplate your future you might be asking yourself whats the next step? Start your journey with us
We are looking for a strategic datadriven and visionary leader to join our Customer Experience CX Leadership Team Reporting directly to the Chief Customer Experience Officer the Director of Service Excellence will be the architect of our customer journeys and the guardian of our interaction quality driven by AI
Why eDreams ODIGEO
Join the worlds leading travel subscription platform and one of the largest ecommerce businesses in Europe
Millions of customers every year across 44 markets 5 brands over 8 million Prime members since launching in 2017
More than 100 million searches per day on our websites more than 6 billion AI daily predictions
Over 1800 employees More than 60 different nationalities from all continents 99 permanent contracts
Were the worlds leading travel subscription platform a...