Neo Financial
Director of Customer Lifecycle Analytics
Job Description
Join Neo as the Director of Customer Lifecycle Analytics to enhance comprehension of customer journeys and retention strategies through analytical rigor.
As a pivotal role, you’ll establish a comprehensive lifecycle analytics framework within Neo’s growing team. This position demands a blend of strong analytical capabilities and practical experience in consumer behavior, with a keen focus on understanding LTV over mere acquisition. Your analysis will directly influence the marketing and product strategies across the organization.
Key Responsibilities: • Conduct thorough cohort analysis to understand user retention • Craft actionable insights to enhance customer value • Connect analytical findings with product and marketing initiatives • Analyze consumer behavior data complexities • Collaborate with finance and marketing to drive strategy
Requirements: • Over 7 years of lifecycle or customer analytics experience • Strong SQL skills; familiarity with Snowflake ...
As a pivotal role, you’ll establish a comprehensive lifecycle analytics framework within Neo’s growing team. This position demands a blend of strong analytical capabilities and practical experience in consumer behavior, with a keen focus on understanding LTV over mere acquisition. Your analysis will directly influence the marketing and product strategies across the organization.
Key Responsibilities: • Conduct thorough cohort analysis to understand user retention • Craft actionable insights to enhance customer value • Connect analytical findings with product and marketing initiatives • Analyze consumer behavior data complexities • Collaborate with finance and marketing to drive strategy
Requirements: • Over 7 years of lifecycle or customer analytics experience • Strong SQL skills; familiarity with Snowflake ...