Director, Infrastructure & Service Excellence

PEO’s Director, Infrastructure and Service Excellence will play a critical role in advancing the organization’s digital transformation and modernization efforts in several key areas. Reporting directly to the Vice President, Operational Excellence and working closely with the executive team and other members of PEO’s leadership team, the Director, Infrastructure and Service Excellence is a credible strategic partner with proven leadership capability, responsible for building a forward thinking technology and service organization that delivers convenient, accessible, secure, resilient, and high quality solutions. This role brings together Facilities and Office Services, IT Operations (including Help Desk and Systems Administration), Cybersecurity, Artificial Intelligence and Customer Service, along with portfolio wide vendor and contract management, into a unified portfolio that reflects how internal and external audiences experience services end to end, from physical and digital ...