City of Toronto
DIRECTOR CHANNEL OPERATIONS
Job Description
Join to apply for the DIRECTOR CHANNEL OPERATIONS role at City of Toronto .
Job ID: 59495
- Job Category: Customer Service
- Division & Section: Customer Experience, CX Channel Operations
- Job Type & Duration: Full-time, 1 Permanent Vacancy
- Shift Information: Monday to Friday, 35 hours per week
- Affiliation: Non-Union
- Number of Positions Open: 1
- Posting Period: 03-SEP-2025 to 17-SEP-2025
Are you a visionary Contact Center leader with a passion for innovation, data, and emerging technologies? Do you thrive at the intersection of customer experience, operations, and digital transformation? The City of Toronto is seeking a Director Channel Operations to lead the modernization of its service delivery model—someone who is client-centered, tech-savvy, and AI-focused,...