Direct Care Supervisor

Duties and Responsibilities

• Provide leadership in program service delivery, including crisis intervention, assessment, service planning, ongoing participant support, and oversight of daily shelter programming while ensuring compliance with health, safety, HR protocols, and best practices.
• Supervise, mentor, and support direct care staff, including coaching, performance management, onboarding, training, and ensuring adherence to organizational policies, values, and professional standards of care.
• Develop and manage staff schedules, approve vacation/lieu time, support payroll processing, and ensure adequate staffing coverage in accordance with shelter policies.
• Oversee administrative and operational functions, including budget input and monitoring, reporting, statistics, funder compliance, and timely submission of documentation to the Director.
• Foster collaboration through participation in team meetings, shelter leadership mee...