Dir Technical Account Management

ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

As a Director Technical Account Manager in Bogota, Colombia you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem!

Job Summary

The Director of Technical Account Management (TAM) is responsible for the strategy, execution, and performance of ACI’s Technical Account Management function. This role ensures both SaaS and on-premises customers receive high‑touch, proactive technical engagement that improves operational stability, accelerates issue resolution, strengthens long‑term account hea...