Job Description
Location & Hours
Scarborough, Ontario, Canada
Hours: 37.5 per week
Salary
Base: $69,700 - $98,400 CAD (depending on experience and qualifications)
Job Summary
At TD Canada Trust, we aim to build lasting relationships with customers by providing a wide range of customer‑service transactions and advising on products and solutions. As an Assistant Branch Manager, you will lead and coach employees to achieve operational excellence and support the branch’s growth.
Responsibilities
- Lead teams in completing investment and unsecured credit compliance transactions and complex activities that affect the bank.
- Coach advisory and frontline staff on resolving customer complaints effectively and consistently with customer problem‑resolution guidelines.
- Resolve operational and high‑risk issues by determining the most appropriate course of action while ensuring adherence to regulatory requirements and policies...