Digital Marketing Manager_JW Marriott Hotel Hanoi

JOB SUMMARY

Responsible for analyzing and implementing strategies to achieve business requirements. The eCommerce Support Manager is responsible for developing, implementing, and maintaining tools and analysis to improve operational performance. As requested by senior management, this position will undertake special projects and analyses. Supports an environment which promotes service excellence, ensures associate engagement, and focuses on enhancing the guest experience. Ensures department goals are achieved through proactive management processes. Coordinates major initiatives, deliverables and contributes to the strategic direction of work teams.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the customer service, call center operations, or related professional area.

OR

• 2-year degree from an accredited university in Business Administration. Hotel and Restaurant Managem...