Spotlight Retail Group (SRG)

Desktop Support Analyst

📍 Location

South Melbourne, Victoria

⏰ Job Type

Full time

📅 Posted

June 14, 2026

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Job Description

Australian owned and operated global retail brand

Career Progression + Profit Share + Discounts + Hybrid options & more

A vibrant, team orientated culture where we embrace pace and encourage new ideas

Australian Driving License and Car required for Role
About the Role

The Desktop Services Analysts works in the broader End User Services Team supporting all facets of the Desktop Environment including, but not restricted to: Incident Management, Service Request Management (Add, Moves, Changes), Maintenance, Performance etc, to meet the needs of the Spotlight Retail Group.

As a key contact point, and subject matter expert for IT Desktop support and all related systems, you will perform 1st, 2nd and 3rd level infrastructure desktop support as well as providing on call support for escalated 24/7 incidents on a rotating basis.

You should be able to relate to people at all levels, have a can-do attitude and se...

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