Indotronix UK
Desktop Engineer
Job Description
(Montreal, QC, H2M 1H7), Canada
10 - 15 Years
N/A
Posted Over a year ago
Job Description
Role: L2 / L3 Desktop Engineer (English and French)
- Deskside Support will provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner, etc.
- Incident handling: including troubleshooting, break fix; follows incident management process.
- Service Requests: Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component.