Desk Collection Officer

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

• Contact customers via phone, email, or messaging to follow up on overdue payments.


• Negotiate payment plans and provide appropriate solutions based on customer conditions.


• Monitor and manage assigned accounts to ensure timely collection.


• Update and maintain accurate records of collection activities in the system.