The North West Company Fond Du Lac
Department Head in Retail Management
Job Description
Take charge as a Department Head in retail management. Guide staff training, inventory organization, and customer interactions to foster a high-performing team.
In this role, you will supervise a diverse team, including apprentices and designers, while systematically managing schedules and hiring practices. Address customer requests and complaints to maintain a high standard of service. Additionally, you will be involved in training and mentoring youth, promoting an inclusive work environment.
Key Responsibilities:
• Oversee daily activities of retail staff
• Hire and train employees to meet store needs
• Create and maintain effective work schedules
• Manage inventory to ensure availability of products
• Resolve customer service issues and complaints
Requirements:
• High school graduation certificate required
• 1-2 years of experience in retail management
• Strong interpersonal and coaching skills
• Ability to foster a welcoming environment f...
In this role, you will supervise a diverse team, including apprentices and designers, while systematically managing schedules and hiring practices. Address customer requests and complaints to maintain a high standard of service. Additionally, you will be involved in training and mentoring youth, promoting an inclusive work environment.
Key Responsibilities:
• Oversee daily activities of retail staff
• Hire and train employees to meet store needs
• Create and maintain effective work schedules
• Manage inventory to ensure availability of products
• Resolve customer service issues and complaints
Requirements:
• High school graduation certificate required
• 1-2 years of experience in retail management
• Strong interpersonal and coaching skills
• Ability to foster a welcoming environment f...