Job Description
Join Dealerware as a Customer Onboarding Specialist to facilitate smooth platform launches. Engage with clients through training and support, ensuring a seamless implementation experience.
The Implementation Specialist role requires hands-on involvement in onboarding dealership customers onto the Dealerware platform. You'll execute training programs, manage onboarding timelines, and maintain clear communications with clients and internal teams. Your focus will be on driving vendor success and adoption of the platform, improving customer retention and satisfaction.
Key Responsibilities: • Conduct virtual and in-person training sessions • Manage onboarding projects, ensuring timely execution • Set up and optimize B2C rental websites for clients • Proactively address client concerns and track progress • Document workflows and processes for continuous improvement
Requirements: • 1–3 years of experience in a relevant field • Familiarity with automotive SaaS or dea...
The Implementation Specialist role requires hands-on involvement in onboarding dealership customers onto the Dealerware platform. You'll execute training programs, manage onboarding timelines, and maintain clear communications with clients and internal teams. Your focus will be on driving vendor success and adoption of the platform, improving customer retention and satisfaction.
Key Responsibilities: • Conduct virtual and in-person training sessions • Manage onboarding projects, ensuring timely execution • Set up and optimize B2C rental websites for clients • Proactively address client concerns and track progress • Document workflows and processes for continuous improvement
Requirements: • 1–3 years of experience in a relevant field • Familiarity with automotive SaaS or dea...