Adaria-Vending-Services-Limited
Data-Driven Customer Service Analyst Role
Job Description
Enhance customer engagement at Adaria Vending Services in the role of Customer Service Representative and Data Analyst. This hybrid position offers a unique opportunity to combine customer service excellence with the analytical prowess needed for data-driven decisions.
You will be a key player in addressing customer inquiries while also managing data analysis to inform business strategies. Perfect for those with experiences in both customer relations and data insights, you will help enhance the overall service experience and operational efficiencies. Make a tangible impact by utilizing data to drive solutions.
Key Responsibilities:
• Address customer inquiries promptly via multiple channels
• Analyze service data to identify improvement opportunities
• Document interactions thoroughly in CRM
• Produce dashboards to track performance metrics
• Work with cross-functional teams to share insights
Requirements:
• 2+ years of customer service experience
• 1+ yea...
You will be a key player in addressing customer inquiries while also managing data analysis to inform business strategies. Perfect for those with experiences in both customer relations and data insights, you will help enhance the overall service experience and operational efficiencies. Make a tangible impact by utilizing data to drive solutions.
Key Responsibilities:
• Address customer inquiries promptly via multiple channels
• Analyze service data to identify improvement opportunities
• Document interactions thoroughly in CRM
• Produce dashboards to track performance metrics
• Work with cross-functional teams to share insights
Requirements:
• 2+ years of customer service experience
• 1+ yea...