Microsoft Corporation

Data Center Operations Management IC3

📍 Location
São Paulo, Brazil
⏰ Job Type
Full-time
📅 Posted
May 31, 2026
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Job Description

**Overview**

Adheres to compliance and security standards with Data Center business units and contractual service agreements. Engages with appropriate teams and resources to execute tasks or projects. Demonstrates conscientiousness on cost and adheres to budget requirements. Understands strategic vision and Microsoft's security initiatives as communicated by leaders. Follows and adheres to processes and policy(ies) provided by security and safety governing partners. Performs troubleshooting of service incidents and escalates, as appropriate, to achieve applicable Objectives & Key Results (OKRs) or supporting Key Performance Indicators (KPIs) with minimal disruption to the client and business. Monitors Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs) and reports on trends and anomalies. Adheres to notifications to supporting incident management partners according to agreed upon Objectives & Key Results (OKRs) and/or Key Performance Indicators (KPIs). Mana...

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