Job Description
Senior Consultant, Client Care
This role is responsible for working closely and effectively with Argano’s Managed Services clients, providing troubleshooting and analysis, assessing solutions, and advising our customers on how to best meet their goals. The Senior Consultant, Client Care, also acts as a project manager for clients, meeting with them on a pre-determined cadence, triaging and prioritizing issues, assisting with resource planning, and providing clear communication.
Primary Purpose
To deliver high-quality managed services, project management, and client engagement that aligns with Argano’s strategic objectives and client success goals.
Critical Qualifications and Experience
- Advanced English communication skills
- 5+ years of experience working in Microsoft Dynamics 365 Finance and Supply Chain Management and Microsoft Dynamics AX 2012 in an implementation or managed services team, performing functional analys...