CX Insights & Retention Analyst

Slang is seeking a Customer Experience Analyst located in Bogotá, Colombia, to enhance user support and retention strategies. This role will require strong analytical skills to interpret user data and improve customer engagement across Latin America. The candidate should have over a year of experience in customer roles, excellent communication in Spanish and English, and a proactive approach to customer challenges. Join a dynamic team focused on transforming professional English experiences!
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