Job Description
Position: Customer Technical Support Co-op/Intern
Number of Position(s): 3
Duration: 4 months
Educational Recommendations:
Currently a candidate for diploma, bachelor’s or master’s degree in network technology, Computer/Software/Electrical/Telecommunications Engineering, Computer Science, or related field with an accredited school in Canada.
Your responsibilities
What you will do:
- Troubleshoot customer network issues across various IP Service Router platforms.
- Manage and support network environments using Nokia SR Linux (SRL), including configuration, troubleshooting, and upgrades.
- Assist in reproducing customer issues in the lab and documenting test results.
- Perform basic configuration tasks on routers and switches under supervision.
- Identify opportunities for automation and develop solutions.
- Help prepare presentations or summ...