Cross Border Talents

Customer Support Specialist

📍 Location
Çanakkale, Çanakkale
⏰ Job Type
Full-time
📅 Posted
May 31, 2026
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Job Description

About the Role:

Join our remote team supporting German-speaking clients. Handle inquiries via phone, email, and chat while maintaining outstanding service standards.

Responsibilities:

  • Resolve account, billing, and general service queries

  • Escalate complex cases to higher-level support

  • Keep accurate records in CRM

  • Contribute to continuous service improvement


  • Requirements:

  • German C2, English C1

  • Based in Turkey

  • Customer-service or contact-center experience preferred


  • What We Offer:

  • Fully remote role + paid training

  • Competitive salary + monthly bonus

  • Health and lifestyle benefits

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