Sto Canada
Customer Support Specialist at Sto Canada
Job Description
Exciting opportunity to further your career as a Customer Support Specialist with Sto Canada in Calgary. Deliver comprehensive inside sales support while managing customer inquiries and logistics.
In this crucial role at Sto Canada, you will be the first point of contact for customer queries and order processing at our Calgary Sales Centre. Your responsibilities will include supporting outside sales representatives, coordinating inquiries, and overseeing logistics to ensure compliance. This position requires effective communication skills to manage accounts successfully and enhance customer satisfaction.
Key Responsibilities:
• Serve as the main contact for customer order status and inquiries
• Collaborate with outside sales on customer follow-ups
• Process orders accurately in SAP while adhering to ISO procedures
• Coordinate with logistics for shipping and compliance management
• Implement process improvements to boost logistics...
In this crucial role at Sto Canada, you will be the first point of contact for customer queries and order processing at our Calgary Sales Centre. Your responsibilities will include supporting outside sales representatives, coordinating inquiries, and overseeing logistics to ensure compliance. This position requires effective communication skills to manage accounts successfully and enhance customer satisfaction.
Key Responsibilities:
• Serve as the main contact for customer order status and inquiries
• Collaborate with outside sales on customer follow-ups
• Process orders accurately in SAP while adhering to ISO procedures
• Coordinate with logistics for shipping and compliance management
• Implement process improvements to boost logistics...