Customer Support Representative
Job Description
Blue J is the leading solution in generative AI for tax experts. Headquartered in Toronto, Canada, we’re a B2B SaaS company whose customers are accountants and lawyers, and our AI‑tax research software is the best in the market.
We are racing ahead with an exciting product development roadmap to continue to delight our customers and to ensure that our users can generate the very best possible tax research answers in the service of their clients in record time.
Since launching our flagship Generative AI product, we have blown past our revenue targets quarter over quarter. To help drive this exciting expansion and significant growth, we are looking for a Customer Support Representative to support our customers all across North America.
A Note on Location
This is a remote position based in the U.S., with working hours from 8 AM to 4 PM EDT, Monday through Friday. Applicants must be eligible to work in the U.S. and can be located anyw...