Billor
Customer Support I
Job Description
**About Us**
At Billor, short for Bill of Rights, we are building the largest trucking ecosystem in the U.S., dedicated to supporting truck drivers. By combining FinTech, Technology, and Freight Management, we empower drivers to achieve truck ownership and a better quality of life. Our mission is rooted in freedom, responsibility, and efficiency, enabling drivers to maximize productivity and enjoy more time with their families.
**About the role**
If you are passionate about Customer Support and want to make a difference in the daily lives of drivers and customers, join our team!
**Responsibilities**
- Support the execution of operational support routines, such as sending documents, updating registration information, and providing general guidance
- Help drivers with supply-related matters and proactively resolve potential problems
- Log interactions in the customer service system (CRM), ensuring a complete history
- Support the team in communication campaigns wi...
At Billor, short for Bill of Rights, we are building the largest trucking ecosystem in the U.S., dedicated to supporting truck drivers. By combining FinTech, Technology, and Freight Management, we empower drivers to achieve truck ownership and a better quality of life. Our mission is rooted in freedom, responsibility, and efficiency, enabling drivers to maximize productivity and enjoy more time with their families.
**About the role**
If you are passionate about Customer Support and want to make a difference in the daily lives of drivers and customers, join our team!
**Responsibilities**
- Support the execution of operational support routines, such as sending documents, updating registration information, and providing general guidance
- Help drivers with supply-related matters and proactively resolve potential problems
- Log interactions in the customer service system (CRM), ensuring a complete history
- Support the team in communication campaigns wi...