J-K Network Services
Customer Support Back-Office Officer
Job Description
Overview
The firm, established in 2006, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.
POSITION: Customer Support Back-Office Officer
INDUSTRY: Logistic Company
WORK SCHEDULE: Monday to Friday
SALARY: Php18,000-Php25,000
BENEFITS:
- HMO
- 13th Month Pay
- Bachelor’s degree holder
- With at least 1-2 years of experience as a Customer Service Staff
- Can attend face to face interview
- Can start as soon as possible
- Handles daily back-office customer service operations, responding to client inquiries via email and phone
- Ensures all customer requests are addressed in a timely, accurate, and professional manner
- Provides support to team members by sharing product knowledge, best practices...