Vertex Health

Customer Support Analyst

📍 Location
São Paulo de Olivença, Amazonas
⏰ Job Type
full-time
📅 Posted
June 11, 2026
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Job Description

Job Description

Handle customer tickets, investigate configuration issues and drive incidents to resolution for healthcare clients in Brazil.


Qualifications

SaaS support; ticket triage; Portuguese; customer empathy; SQL basics



Additional Information

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## SYSTEM TEST: Enterprise Senior Principal Lead Full-Stack Omni-Channel Cloud Architect, Developer, & Quality Assurance Visionary (GenAI/Web5/Quantum-Ready) — Level IX (Band 12-A)

Req ID: REQ-99999---!@#$%^&*()_+{}|:<>?

Job Code: HEX:0x7F_OCT:0177_BIN:01111111

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