Job Description
Why you’ll love this role
This is a hands‑on customer success role where your impact is immediate – you’ll be working directly with Canadian customers, supporting them in both English and French as they adopt and use eShepherd in real‑world farming environments.
From onboarding through to ongoing support, you’ll play a key role in making sure customers succeed – not just with the platform, but in how they run their operations.
You’ll Get To
- Make a real impact – Support customers using eShepherd in live farming environments
- Build trusted relationships – Work closely with producers across Canada
- Own the customer journey – From onboarding and training through to long‑term success
- Be a voice of the customer – Feed insights back to product and development teams
- Work globally – Partner with teams across the US, Australia, and New Zealand
- Grow with the business – Take on more responsibility as we...