Customer Success Process Architect

Rockwell Automation in Mexico City is seeking a Business Process Analyst – Customer Success who will analyze and optimize customer processes, including onboarding and support. The role requires collaboration across teams and aims to improve revenue growth and customer retention.

The ideal candidate has experience in business process analysis, knowledge of customer success strategies, and advanced English communication skills. The position is hybrid, with expected onsite days on Mondays, Tuesdays, and Thursdays.

Benefits include health insurance, a pension plan, and savings options among others.