Customer Success Manager

Overview

Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide. We’ve helped transform hundreds of MSPs & solution providers worldwide. With our collection of tenured experts, we provide an elevated managed service experience for a variety of clients. At Jolera, we treat each MSP partner with specialized care and uniquely organize our products for your individual business needs.

Who You Are

We are looking for a Customer Success Manager to join our sales team and work with a major telco client of Jolera.

What You Will Do

• Relationship management
• Attend and or manage quarterly customer temperature calls
• Take on primary responsibility for smaller customers as determined by your mana...