Job Description
Are you passionate about renewable energy?
Do you thrive in fast-paced, hard-working and purpose-driven environments? If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU!
Please note that for this role, C2 English proficiency is required. This is a full-time, hybrid position with 3 days at the office in São Paulo.
What You’ll Do
Be the go-to contact for our diverse range of B2B customers, including solar installers and utilities for the BR market.
Solve technical problems from day one after signature and guide them through technical questions about our system and solar and heatpump (you don't need to be an expert directly).
Leverage customer feedback to enhance our software, in close collaboration with our development team.
Continuously improve customer experience <...