Customer Success Manager

We are looking for a Customer Support Agent to join our team.

Responsibilities

• Consult customers on all raised questions related to our websites.
• Work timely, speedily and effectively with customer requests.
• Resolve all customer issues with the goal of customer retention.
• Promote our websites to customers upon opportunity.
• Maintain a high level of service quality.

Qualifications

• Fluency in English; Japanese, Spanish, or Chinese considered a benefit.
• Experience working with international customers.
• Fast typing skills in English.
• Quick learner able to absorb large volumes of information.
• Ability to psychologically analyze people and be sensitive to their emotions.
• Ability to navigate difficult situations and adapt to fluctuating circumstances.Can provide professional solutions to complicated cases.
• Stress resistant, energetic, a...