Okendo

Customer Success Manager - Growth & Retention Expert

📍 Location
workfromhome, workfromhome
⏰ Job Type
Full-time
📅 Posted
June 05, 2026
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Job Description

A customer marketing platform is seeking a Customer Success Manager focused on delivering exceptional service to US-based customers. Responsibilities include managing accounts, driving retention and expansion initiatives, and collaborating with internal teams to ensure customer satisfaction. Ideal candidates have 5+ years of experience in a SaaS environment and strong customer-facing skills. The role emphasizes a proactive approach to growth and a high standard of operational excellence.
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