Customer Success Manager

Customer Success Manager page is loaded## Customer Success Managerlocations: MEX-Work from Hometime type: Full timeposted on: Posted 10 Days Agojob requisition id: R-23276**Job Profile Summary**Owns the relationship held with each customer and serves as an interface between the customer and the Rackspace support infrastructure to ensure the customer’s technical, system administration, and specialist support needs are met. Owns customer issues from identification to resolution and ensures customers know the value of Fanatical Support. Maximizes the strength of the customer relationship by building a solid rapport with stakeholders in both the client and Rackspace organization, identifying and taking advantage of sales, networking and PR opportunities and managing difficult situations to ensure that Rackspace’s reputation of Fanatical Support is upheld.**Resume Submission**### Please submit your resume in English to be considered for this role. Interviews will be held in English ...