Customer Success Manager (Email Marketing & Outbound)

Company OverviewZero Risk Growth (ZRG) is a B2B lead‑generation agency building some of the world’s most advanced AI‑powered outbound systems. Recognized by OpenAI for surpassing 100B tokens used and ranked Top 10 globally by Instantly.We partner with high‑performing businesses that have validated offers and are ready to scale. Our culture is built on extreme ownership, speed, transparency, and continuous improvement.Role DescriptionThe Customer Success Manager owns the client relationship end‑to‑end, driving retention, growth, and satisfaction across a diverse B2B portfolio (business brokers, financial services, marketing agencies, SaaS/tech, and more).You’ll lead onboarding, manage launches, coordinate with fulfilment, resolve issues quickly, and deliver monthly reporting. Because many clients rely on us for outbound performance, this role requires a strong understanding of email marketing, deliverability, and outbound campaign mechanics. It’s a great fit for someone who thrives in a...