Customer Success Manager

We are hiring a Client Success Manager to support and grow a portfolio of brands and agencies. This individual will serve as a key partner to clients, ensuring successful onboarding, strong campaign performance, and long-term retention.

This is a fully remote role ideal for someone with a strong background in Amazon Ads and client-facing account management.

What You’ll Do

• Build and maintain strong client relationships
• Provide strategic guidance and hands-on support for Amazon Ads campaigns
• Lead onboarding and improve client processes and documentation
• Collaborate with internal teams to enhance the client experience
• Track performance metrics and identify opportunities for growth
• Manage client questions, issues, and escalations effectively
• Share insights and feedback to improve internal tools and offerings
• Support client education through training...