Sunrise Media
Customer Success Manager
Job Description
Client Success Manager
Schedule: 9 AM – 6 PM PT (Mon–Sat)
About Us
Sunrise Media is a fast‑growing dental marketing agency that specializes in Facebook/Meta paid ads, high‑quality lead call center support, video editing, and creative production. We help dental clinics across North America scale with consistent, high‑quality patient leads.
Role Overview
The Client Success Manager will be responsible for maintaining strong client relationships, monitoring campaign performance, coordinating internal teams, and leading a team of 8–10 employees. This role reports directly to the CEO.
Key Responsibilities
- Conduct regular, structured client check‑ins to review campaign performance and gather feedback.
- Monitor all ongoing marketing campaigns and ensure tasks are executed on time.
- Coordinate with internal departments (ads team, call center, creatives,...