TD SYNNEX

Customer Success, Leap LAC

📍 Location

São Paulo, State of São Paulo

⏰ Job Type

Full time

📅 Posted

June 09, 2026

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Job Description

Job Purpose:
The Client Experience Leader II (CEL II) is a sales professional with an account customer focus for all TD SYNNEX brands. Through coordination and follow through, they are responsible for effective and efficient delivery of the day-to-day customer experience. The CEL is the point person to deliver process excellence and customer service in support of sales and operations organizations for a consistent customer experience. In collaboration with the Client Executive, their efforts are to increase TD SYNNEX’s available wallet share.
Responsibilities:
Act as a liaison for inbound customer escalations and oversight of inquiries. Leading and providing solutions to customer, supporting vendor environments across all TD SYNNEX brands
Collaborates with Client Executives and supporting organizations to provide customer requested reporting and analysis needed to ensure accuracy and timeliness across all brands (e.g. backlog, order history, ...
    

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