Senhasegura
Customer Success Engineer [mid-level]
Job Description
As a Customer Success Engineer , you will manage a portfolio of cybersecurity clients with a deep understanding of their business, risk profile, and security objectives. You will conduct technical onboarding, drive the adoption of PAM solutions, and provide hands‑on, consultative support to build secure and scalable infrastructures.
If you are passionate about cybersecurity and thrive in a client‑facing, consultative technical role — we want to hear from you!
Responsibilities:
- Manage a portfolio of clients from a technical and consultative point of view;
- Conduct comprehensive onboarding tailored to each client’s technical needs;
- Understand client environments, risk exposure, and business goals;
- Create and maintain internal documentation and infrastructure topology;
- Execute periodic health checks and performance assessments of PAM platforms;
- Offer technical recommendations aligned with i...