WATI.io

Customer Success Architect (Flexible 1:1 & Scaled)

📍 Location
Remote, Remote
⏰ Job Type
Full-time
📅 Posted
June 04, 2026
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Job Description

A leading tech firm is seeking a Customer Success Manager in Colombia to enhance customer engagements through onboarding and support. This role involves managing customer journeys, driving adoption, and executing customer success initiatives tailored for the LATAM market. Ideal candidates are fluent in Portuguese or Spanish with 3–5 years of relevant experience. You will work collaboratively across teams to ensure customers gain maximum value and expand their usage of the platform.
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