Customer Succes Manager

Lotier helps renowned media companies worldwide to bring content to the viewer in the most efficient and future-proof way with the help of our business management system. To support media companies in their growth in this fast-paced world, we deliver innovative software solutions that optimize the life cycle of their content across channels and services. Lotier is currently looking for a Customer Success Manager based in Brazil (5 to 10 years’ experience – English, Portuguese & Spanish speaking) who is energized by building constructive relationships with our customers and aligning with internal project teams.

Responsibilities

• Build and maintain strong customer relationships to ensure long-term engagement and satisfaction.
• Analyze product usage and gather customer feedback to identify trends, needs, and areas for improvement.
• Encourage product adoption by organizing demos, training sessions, and best practice shari...