Confie

Customer Service Team Lead: Coaching, Ops, & Performance

📍 Location
ciudad de méxico, ciudad de méxico
⏰ Job Type
Full-time
📅 Posted
June 04, 2026
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Job Description

Confie in Mexico City seeks an experienced operations manager for their call center. The role focuses on improving team productivity, maintaining service quality, and implementing effective coaching strategies.

The ideal candidate will have a high school education, prior call center experience of at least one year, and strong skills in Microsoft Office, especially Excel and Outlook. Perks include a Christmas bonus, profit sharing, and private medical insurance.

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