Customer Service Support 2

Title : Customer Service Support 2 (Order Management)

Contract Length : 1 year

Location : Oakville, ON

Schedule : 8-5, Monday – Friday

A Snapshot of Your Day (position overview)

The Order Management Professional is responsible for facilitating Canadian client requests for spare parts for Steam and Compression product lines.

• Day to day order entry into SAP system for assigned portfolio
• Responding to email/phone/teams inquiries from internal stakeholders

How You’ll Make an Impact (responsibilities)

• Management/entry of Customer Parts Requests including, but not limited to providing spare parts quotations directly to clients, execution of client purchase orders and inquiry management.
• Act as a liason for Compression & Steam Aftermarket customers with internal factories (PCC’s).
• Provides pre-sales and post-sales support and coordinating acti...