ThermoFisher Scientific
Customer Service Supervisor
Job Description
**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Position Summary:**
An outstanding opportunity has presented itself for a Supervisor, Customer Service in our Information Technology sector at our Shared Service Center in Costa Rica. This stimulating role is perfect for a driven leader with demonstrated experience in leading a team within a dynamic, customer-focused atmosphere. This position ensures immense career growth potential and the opportunity to implement effective strategies that align with our overall business goals to cultivate growth and customer dedication.
**Key Responsibilities:**
+ Lead a team of customer service representatives in complex administration tasks, order management, quotations, master data, and invoicing.
+ Ensure the success of daily team operations.
+ Solve complex customer needs and handle user problems by coordinating with other tea...
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Position Summary:**
An outstanding opportunity has presented itself for a Supervisor, Customer Service in our Information Technology sector at our Shared Service Center in Costa Rica. This stimulating role is perfect for a driven leader with demonstrated experience in leading a team within a dynamic, customer-focused atmosphere. This position ensures immense career growth potential and the opportunity to implement effective strategies that align with our overall business goals to cultivate growth and customer dedication.
**Key Responsibilities:**
+ Lead a team of customer service representatives in complex administration tasks, order management, quotations, master data, and invoicing.
+ Ensure the success of daily team operations.
+ Solve complex customer needs and handle user problems by coordinating with other tea...