Grifols Shared Services North America, Inc
Customer Service Specialist
Job Description
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
**This is a hybrid role located at our RTP, NC office.**
The Customer Service Specialist is an invaluable member of our Donor Care team, ensuring that each aspect of the program is geared to a customer-centric approach by supporting the Customer Service Manager. The position works directly with Grifols Plasma Donors on a national and local level to ensure Grifols provides best-in-class experience with donor communications, feedback, and customer data. The position will be a Grifols brand ambassador responsi...
**This is a hybrid role located at our RTP, NC office.**
The Customer Service Specialist is an invaluable member of our Donor Care team, ensuring that each aspect of the program is geared to a customer-centric approach by supporting the Customer Service Manager. The position works directly with Grifols Plasma Donors on a national and local level to ensure Grifols provides best-in-class experience with donor communications, feedback, and customer data. The position will be a Grifols brand ambassador responsi...