EPTA GROUP
Customer Service Specialist
Job Description
As a key member of the team, you will play a vital contributing to handle a variety of incoming customer calls and fulfills customer needs to ensure customer satisfaction.
**Your jou**r**ney**
Attention to detail, teamwork, results orientation.
Additionally, you have the following:
- High school diploma (Bachelor’s degree is preferred)
- **2- 3 years related experience in customer service (quoting, logistics, after sales etc)**:
- Excellent Interpersonal and communicationskills
- Possesses the ability to oversee multiple tasks, stay organized, and focus on details.
- May require advances problem solvingskills
- **SAP, Excel**:
- **English advanced**
**Your contributio**n
- Enter customer orders into SAP with high accuracy, process quote entries and sales orders, and manage order tracking and fulfillment.
- Process credit card payments and ensure correct documentation for orders and invoices, including commercial and vendor party invoices.
- Cre...
**Your jou**r**ney**
Attention to detail, teamwork, results orientation.
Additionally, you have the following:
- High school diploma (Bachelor’s degree is preferred)
- **2- 3 years related experience in customer service (quoting, logistics, after sales etc)**:
- Excellent Interpersonal and communicationskills
- Possesses the ability to oversee multiple tasks, stay organized, and focus on details.
- May require advances problem solvingskills
- **SAP, Excel**:
- **English advanced**
**Your contributio**n
- Enter customer orders into SAP with high accuracy, process quote entries and sales orders, and manage order tracking and fulfillment.
- Process credit card payments and ensure correct documentation for orders and invoices, including commercial and vendor party invoices.
- Cre...