MICO WORLD
Customer Service Specialist
Job Description
About Us
MICO WORLD is a leading global internet company focused on social entertainment, with a diverse portfolio that includes products like MICO, YoHo, TopTop, and SUGO. With years of market expertise, the company has established a strong presence in the Middle East, Southeast Asia, North America, Japan, and South Korea. MICO WORLD operates in over 150 countries and regions, serving a global user base of over 200 million. We are committed to leading the global social entertainment industry, creating more positive emotional values worldwide.
Job title: Customer Service Specialist (for SUGO App
)
Responsibiliti
- esResolve inquiries and platform issues from regular users, streamers and agencie
- s.Train new cs hosts to ensure they understand the platform's rules, features, and monetization models, and provide follow-up guidance during the onboardin
- g.Interpret po...