Customer Service Specialist III | Campinas/SP

Customer Service Specialist III | Campinas/SP page is loaded## Customer Service Specialist III | Campinas/SPlocations: Campinas, Brazil: São Paulo, Braziltime type: Full timeposted on: Posted 2 Days Agojob requisition id: R **Position:**Customer Service Representative**Work Location:**Campinas/SP**Work Model:** Hybrid**Main Activities:*** Establish open communication with customers and the field team to ensure any changes or impacts on customer expectations are communicated in a timely manner.* Provide support and take ownership of concerns, resolving them according to Key Performance Indicators (KPIs), and when necessary, coordinate activities with other departments to ensure complete customer satisfaction.* Address customer concerns with an ownership mindset to identify root causes and communicate with key stakeholders to prevent similar issues.**Key Responsibilities:*** Serve as the primary point of contact for the Sales Team regarding all matters related to the order and distributi...