Maple Respiratory Group
Customer Service Specialist for Home Oxygen
Job Description
Enhance home oxygen services in Medicine Hat, AB as a Customer Service Specialist focused on client satisfaction and administrative coordination. This full-time role includes important on-call responsibilities.
As part of our caring team, you will manage crucial client interactions and ensure the timely delivery of oxygen equipment. Your responsibilities include maintaining confidential client records, documenting service logs, and assisting with billing issues. You will also provide essential training to clients and families on the safe operation of oxygen devices.
Key Responsibilities:
• Maintain client records adhering to privacy limits
• Respond to various client and healthcare inquiries
• Prepare and manage essential service documentation
• Coordinate oxygen equipment logistics and client support
• Monitor equipment usage and report issues
Requirements:
• Education in healthcare or administration is advantageous
• Preferred Licensed Practical Nurse (L...
As part of our caring team, you will manage crucial client interactions and ensure the timely delivery of oxygen equipment. Your responsibilities include maintaining confidential client records, documenting service logs, and assisting with billing issues. You will also provide essential training to clients and families on the safe operation of oxygen devices.
Key Responsibilities:
• Maintain client records adhering to privacy limits
• Respond to various client and healthcare inquiries
• Prepare and manage essential service documentation
• Coordinate oxygen equipment logistics and client support
• Monitor equipment usage and report issues
Requirements:
• Education in healthcare or administration is advantageous
• Preferred Licensed Practical Nurse (L...