Customer Service Spec II

Customer Service Specialist II

2‑year contract, full‑time temporary role covering a maternity leave.

Location: Mississauga, Ontario facility. Position is 100% onsite.

Major Accountability

• Responsible for Strategic/National Accounts or large territories.


• Fulfils the financial controls and risk management responsibilities inherent in the position.


• High degree of customer satisfaction.


• Team meets CS goals.

Key Tasks & Responsibilities

• Deal with incoming calls from customers and handle all aspects of an assigned sales territory and/or accounts.


• Act as liaison between customers, production and distribution departments related to specific customers.


• Enter orders in our information/processing system.


• Be aware of the status of account sales orders, product lead times, de...